In a world where systems and processes are changing daily, technical documentation is more important than ever. Whether it's a software manual, API reference, or troubleshooting, or troubleshooting guide, well-crafted technical documentation is vital for ensuring daily operations, knowledge transfer, and empowering...
Whether you’re a college student considering career paths, or a manager looking for materials to help your team and customers reach their goals, you might find yourself at a crossroads: instructional design or technical writing? It’s a common question given just how interconnected the disciplines can...
A quick reference guide is a concise document designed to highlight important points and make it easy to understand how to use a product as quickly as possible. These step-by-step documents are particularly useful to new hires, ensuring that they can start working smoothly. Quick reference...
An Operations and Maintenance (O&M) manual is the owner’s manual for your building, equipment, project, or system. It’s your go-to document when you need to sort out, fix, or find something relevant to your building, project, or equipment. An O&M manual is a comprehensive document provided...
By Chuck Gamble Learning and Develop Manager
ChatGPT is a powerful tool when you use it correctly, but the problem for many people right now is that they are not using it correctly. A New York attorney named Steven Schwartz recently learned a tough lesson...