Technical Writing Services

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How it Works

  • We’ll begin our partnership by listening to your specific needs, and then using our decades of experience, ask questions that will help us determine the skills, experience and personality factors that will help us build a custom solution to meet your technical writing needs.
  • Next, the TimelyText team collaborates to identify which of our trusted writers are best equipped, both professionally and personally, to help you succeed.
  • You’ll be presented with the résumés and profiles of our top associates and have the opportunity to speak with your top choices.
  • After speaking with the perfect TimelyText associate, we’ll initiate a seamless onboarding process that ensures you’ll receive the outsourced technical writing services you need, just in time.

Your Extended Writing Team

TimelyText seamlessly functions as your extended writing team, offering a unique and tailored approach to address your diverse technical writing needs, whether it’s simple website content or detailed documentation for software development. Our commitment extends beyond providing writing consultants – we become an integral part of your project, contributing as collaborative partners rather than external service providers.


Our writers immerse themselves in your project, adapting to your organizational culture, style preferences, and deadlines. This approach ensures a cohesive and unified output, as if our writers were an organic extension of your in-house team.


No matter the timeline, we’ll get you the professional technical writing services you need in the arrangement you need it: contract hourly, project-based, temp-to-hire, or direct-hire.

How we Produce Great Content

Great writers produce great technical writing, and at TimelyText, we understand that our greatest resource is our people.


We’ve been fortunate to build a network of the best writers in the industry thanks to our Two-Customer Philosophy.


Technical writers join our team because we’re committed to relationships that extend beyond placement and paycheck, and instead, invested in the success of our associates with an unparalleled level of support. Throughout every technical writing assignment, we maintain a high level of communication to ensure our writers are positioned to succeed, whether that’s providing guidance on tools and technology, or just lending an experienced ear to solve a workplace challenge.


Our clients reap the benefits of having experienced, vetted consultants who are empowered to focus on what they do best: collaborating with you and your subject-matter experts to deliver clear, concise, and reader-friendly content tailored to your needs.


We’re committed to maintaining communication throughout the process, as our Weekly Client Report process ensures that you’re receiving the expert technical writing you expect and deserve from TimelyText.

Our Services

The professionals we hire and staff include:

Frequently Asked Questions

What services does TimelyText offer?

TimelyText specializes in various technical writing services, including the creation of software documentation, online help systems, training manuals, API documentation, SOPs, white papers, and case studies. Our team is well-equipped to handle diverse technical content needs.

What sets you apart from other firms?

We know documentation beyond keywords. With decades of experience, we understand not only who you need to help your team, but why that associate will help you succeed with your specific goals. Our experienced writers, industry adaptability, and dedication to client success make us the reliable choice for your content needs.

What is the typical turnaround time for TimelyText's services?

In an emergency, we’re capable of providing an associate to start assisting you within days.

Once an associate begins, turnaround times vary based on project complexity and scope, but we are committed to helping you stay on schedule. We understand the importance of timeliness and work closely with clients to establish realistic timelines, ensuring a balance between speed and the quality of our technical writing services.

How much does TimelyText's technical writing service cost?

Our service costs are project-dependent, considering factors like scope, timeline and the expertise required to meet your needs. Because of the breadth and depth of our network, we’re confident in our ability to find a solution that aligns with your budget. For a personalized quote, reach out to us for a detailed assessment and pricing discussion.

I'm unsure of the writing services I need. Can TimelyText help?

Absolutely! Let’s talk through your current situation, and we’ll determine the best path forward. It’s possible you could use a technical writer, but maybe your project is more suited for an instructional designer. In some cases, we can assign an associate to dig into your needs and provide a full project scope. We assist clients ranging from those with technical documentation teams, to those who are creating their first employee manuals.

How does TimelyText ensure the quality of its services?

Our first preference is to provide a trusted consultant we’ve previously assigned to a successful project, and all of our associates undergo a thorough vetting and reference check process. Our emphasis on weekly communication with clients and associates ensures the documentation output aligns with your standards and meets all deadlines.

Where are TimelyText's writers located?

Over 90 percent of thew writing consultants we employ are located right here in North Carolina’s Triangle area, just minutes from our office in Raleigh. Many of them work on-site with our clients in Durham, Morrisville, Clayton and beyond, while others provide hybrid and remote support for companies local and worldwide.

Can you handle industry-specific technical writing requirements?

Absolutely. Our network is filled with talented writers whose diverse backgrounds include experience with regulatory documentation in pharmaceutical manufacturing, banking, insurance and many more. We understand the experience and regulatory knowledge necessary to help your team succeed, and all are vetted to ensure they’re up to date with best practices.

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