By Brant Wilkerson-New

July 2, 2024

A technical writer can help you keep your customers happy and maintain your business reputation. How? By writing assembly or installation manuals and translating technical material into something that the average customer can understand.

Technical writers can...

  By Brant Wilkerson-New June 19, 2024   Effective communication is paramount in the world of digital products and services. Two roles that play a crucial part in ensuring users can understand and engage with a product are UX writers and technical writers. While both involve crafting clear, concise...

  By Brant Wilkerson-New June 19, 2024   A growing trend in technical writing and software development is changing how documentation is created and managed. It’s called ‘Docs as Code,’ and it’s revolutionizing how teams collaborate and streamline their workflows. What is Docs as Code? Docs as code is an approach...

  By Brant Wilkerson-New June 18, 2024   User experience (UX) writing a high-growth field that focuses on crafting the content that users encounter when interacting with digital products like website, apps, and software. It’s a critical component of UX design that helps guide users through your product, reduces potential...