By Brant Wilkerson-New May 5. 2025 Clear and comprehensive policies and procedures are the backbone of every successful organization. They provide the structure necessary to guide behavior,...
By Ronnie Duncan May 5, 2025 Recently, an outplacement firm reached out to us with a curious question: Would we be interested in professional writers or instructional...
By Brant Wilkerson-New April 28, 2025 A well-designed training manual is more than just a stack of instructions. It's a powerful tool that enables new employees to...
By Brant Wilkerson-New April 14, 2025 We often see the terms "user guide" and "user manual" used interchangeably. But are they the same thing? Simply put, no....
By Brant Wilkerson-New April 14, 2025 Think of the last time you unboxed a device or uploaded software on your computer. You expect to find some kind...