What is a Quick-Reference Guide and How to Make One

A quick reference guide is a concise document designed to highlight important points and make it easy to understand how to use a product as...

13 March, 2024 / 0 Comments

What Is an Operation and Maintenance (O&M) Manual?

By Brant Wilkerson-New March 13, 2024 An Operations and Maintenance (O&M) manual is the owner’s manual for your building, equipment, project, or system. It’s your go-to document...

13 March, 2024 / 0 Comments

Look Closely and You’ll See Art in Punctuation

Punctuation is a fundamental and critical element in writing, providing organization and lending intention to written thought. Commas, semi-colons, dashes, and periods all serve as...

02 March, 2016 / 0 Comments

Why we all Make Typos – and What to do About it

When you write for a living, missing a typo is incredibly embarrassing. It makes you look unprofessional, sloppy and lazy. And if you have no...

17 November, 2015 / 0 Comments

When you Must Write Outside Your Comfort Zone

We’ve all been there. We can draft a great technical document, or whip up a business letter that will win over the most skeptical client,...

28 October, 2015 / 0 Comments