AI and Technical Writing

By Brant Wilkerson-New June 16, 2025 Imagine a scenario where dense user manuals, procedural documents, and complex help files become not only more accessible but also more...

16 June, 2025 / 0 Comments

What Is a Service Manual?

By Brant Wilkerson-New June 16, 2025 When machinery, electronics, or even complex household appliances need regular maintenance or repair, many professionals and users reach for a familiar...

16 June, 2025 / 0 Comments

What Is User Documentation?

By Brant Wilkerson-New June 16, 2025 Documentation is the foundation of a positive user experience. User documentation is a critical resource that empowers users to understand, navigate,...

16 June, 2025 / 0 Comments

What Is Multichannel Publishing? A Guide to Content Distribution

By Brant Wilkerson-New June 2, 2025 Over the last decade, the way we communicate, learn, and do business has shifted dramatically. These changes can be traced, in...

02 June, 2025 / 0 Comments

Home Care Policy and Procedures: Essential Standards for Quality Care

By Brant Wilkerson-New June 2, 2025   Welcoming a caregiver or health professional into a private home brings unique advantages along with a set of responsibilities. Whether the...

02 June, 2025 / 0 Comments