Our Philosophy

TimelyText commits to serve you better.

Two Types of Customers, One Success

TimelyText's relationship-based approach to consulting is embodied, at its core, by the "two-customer philosophy" that guides each business decision. At TimelyText, there are two kinds of customers:

• Client companies who hire TimelyText because of their in-depth knowledge of the fields of instructional design, technical writing, marketing and corporate communications, as well as their connections with area professionals in those fields.
• Communications professionals employed by TimelyText who meet client objectives by creating and updating training materials and e-Learning courses, documentation and marketing and corporate communications content.

The primary tenet of TimelyText's "two-customer philosophy" is to treat both types of customers with equal attention and respect. In doing so, TimelyText achieves successful, satisfying outcomes for all parties involved. With over 8 years in business as TimelyText and over 17 years in the industry, it's clear that this is the right way to do business.

Learn more about the services TimelyText offers.