TimelyText is led by Ronnie Duncan, Founder and CEO. With more than 30 years’ experience in business operations, sales, and technology, Ronnie is keenly attuned to the changing world of business communication needs. Ronnie focuses on the client side of the business helping organizations define and identify the right mix of skill sets to effectively and efficiently meet their needs. Before TimelyText, Ronnie was a partner with TimelyText Vice President, Adrian West at Advanced Concepts (later Advacon), which focused on technical writing contracts. Vice President Adrian West is a career communicator who focuses on supporting our associates on the job, while assisting with recruiting and business development. Adrian leads the behind-the-scenes mentoring system that is the hallmark of TimelyText’s service to its associates.

TT Staff Web_RonnieRonnie Duncan, President/CEO and Founder
Ronnie is keenly attuned to the changing world of business communication.  Ronnie dedicates his efforts to the client side of the business helping organizations define and identify the right mix of skills to effectively and efficiently meet their needs. Ronnie earned a BS in Business Administration from the University of North Carolina. Heavily networked in the area’s business community, Ronnie is an active participant in several associations and is frequently asked to speak on topics ranging from career development to interviewing and negotiation skills. When he’s not cultivating new opportunities for TimelyText, Ronnie enjoys his daily pursuit of fitness (at the Y), playing tennis, spending time with his adult children, and rooting for his beloved Tarheels.

TT Staff Web_AdrienAdrian West, Vice President
Vice President Adrian West is a career communicator who supports our associates on the job, while assisting with recruiting and business development. Adrian leads the behind-the-scenes mentoring system that is the hallmark of TimelyText’s service to its associates. Having spent much of his career as an independent contractor, Adrian is in his element mentoring others in the field.  He holds a BS in communication from Ohio University. When he’s not busy assisting the success of TimelyText associates, Adrian might be found spending time with his grandchildren, exercising at the Y, or pursuing outdoor recreation (skiing, kayaking, or riding his Harley).

TT Staff Web_KaiKai Heath, Resource Strategist
Kai Heath is our Resource Strategist. With a keen eye for talent, she is the liaison for our consultants and client opportunities. While leading the recruitment and retention efforts, Kai also supports business development. Having begun her career in marketing and advertising, she has unique perspective for this aspect of the business. Kai holds a BA in Professional Writing: Written Communication from Eastern Michigan University. When she’s not forming new relationships with our local talent, Kai enjoys spending time with her husband and daughter, writing, watching soccer (being a former semi-pro soccer player herself), and Zumba.


Gary Baker, Marketing/Administrative Assistant
Gary Baker is our Marketing/Administrative Assistant.  Gary helps with a variety of our internal projects and assists with TimelyText’s marketing and content curation.  Gary brings a wide variety of experience to the Timely Text team.  Early in his career Gary spent over 10 years in human resources management.  More recently Gary has been an entrepreneur, running and marketing his own retail business and website.  Gary holds a BS in Business/Marketing Management from Virginia Tech.  Gary enjoys spending time with his wife and their two daughters as well as playing tennis and golf when he gets a chance.

 Joan Theret, Bookkeeper/Accountant
 Joan Theret joined us in 2017 as TimelyText’s bookkeeper/accountant. Joan began her career with IBM and then was a stay-at-home mom raising her 3 children.  As her kids got old enough, Joan began doing part-time bookkeeping work. Joan is originally from New York and relocated to Raleigh with her husband in 1991.  Joan has also lived abroad for brief times during this period and recently moved back to Raleigh from Milan, Italy.  Besides keeping busy with her family, Joan also enjoys exercising, reading and spending time at the beach.